Thornapple Vet Clinic (2024)

FAQs

How do you answer the phone at a vet clinic? ›

Your greeting should be around 4 seconds. Say this, “Welcome to <Your Veterinary Hospital>. This is <your name>. How may I help your pet today?” Replace the four words of “Thank you for calling…” with “welcome,” which invites callers into conversations.

As veterinarians and vet techs retire, clinics need new staff to replace them. High turnover: High veterinary staff turnover may significantly contribute to the shortage. According to the American Veterinary Medical Association (AVMA), the turnover rate for veterinarians is higher than that for physicians.

Emergency veterinarians are animal medicine doctors who specialize in treating life-threatening injuries and illnesses. Although they work primarily in hospitals and emergency clinics, they often consult with internal medicine specialists and surgeons.

Answer the telephone within three rings. Give the name of the practice and your name. Don't use shorthand (e.g., “Doctor's office.”). Allow callers to speak without interrupting them or placing them on hold.

Customer: is there a fee for a vet to answer a question? Veterinarian's Assistant: It's just a small, refundable fee for a 7-day JustAnswer trial. After that, it's a small monthly membership fee. What sort of animal are we talking about?

Recent data from VetSource and the AVMA found that revenue was up slightly for veterinary services, but visits were down. “That tells you that most of those visits are costing more, but people are visiting the vet less,” he said. “Owners are a little more hesitant to want to come to the vet.

Various factors contribute to veterinarians leaving the profession, including poor work-life balance, burnout, toxic workplace culture, limited growth opportunities, work-related stress, and inadequate compensation.

According to a report by Mars Veterinary Health, which has a network of 3,000 veterinary clinics worldwide, the nation will need as many as 55,000 additional veterinarians by 2030 to meet the increasing need for companion animals' health care.

It is absolutely alright to call your vet clinic to ask them questions. I mean, we pet parents only care about our pet's health, and it's their job to ensure our pet's well-being. I mean, imagine a case like an emergency where you are clueless on how to handle the situation to make sure your pet is safe.

PetIQ maintains a free Veterinary Helpline (1-800-775-4519) that anyone can call. You can describe your pet's symptoms or behavior to a veterinary professional, or simply ask questions, and receive advice and guidance at no cost.

How much do ER vets make in the US? ›

The estimated total pay for a Emergency Veterinarian is $289,546 per year, with an average salary of $176,427 per year. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.

“Triage” is a medical term that dictates how patients are prioritized in an emergency room setting. Patients with more life-threatening conditions will be treated first, followed by more stable patients. All emergency hospitals, both human and veterinary, follow this same approach to patient care.

As others have said, legally Veterinarians cannot treat humans. But I have known several who help people when necessary in terms of giving advice about what might be wrong or helping in emergency situations.

Either “I have *pets name*” if a regular at that clinic, or “I have a *age*, *breed/species* if not a regular at that clinic, or an emergency center. Either “Can I book an appointment” or “Should I book an appointment” or “Is there something I can try at home” or “When should I be worried?”

If your pet has non-specific lethargy and is not showing any signs of pain and seems to be acting fine otherwise (i.e. still eating, drinking, going to the bathroom normally), you can usually wait 24 hours.